Welcome to Hammock!
1. About us
Our Services are operated by Hammock Limited (“Hammock”, “us”, “we”, or “our”).
Hammock is a limited company registered in England & Wales with company number 12218101, and with its registered office at 14 Grays Inn Rd, Holborn, London WC1X 8HN.
Hammock is the data controller of any data you provide to us via our Services. You can contact us about any queries you have regarding this privacy notice at either our postal address above, or at
2.The information we collect and how we use it
‘Personal data’ means any data which can be associated with you as an individual, either directly or indirectly. We collect different information depending on how you use the Services and how you interact with us. The personal data we collect via the Services may include:
We collect this information:
a. The information you provide to us and the data that we collect
b. How we use the information we collect
We use the information we collect from and about you for a variety of purposes, including to:
We may also use your information to contact you about our own and third-party goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data and/or adjust your user preferences in your account profile. We may use the information we have collected from you to enable us to display advertisements to our advertisers’/service providers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
3. How we share the information we collect
General Information Disclosures
4. Analytics and Tailored advertisements:
To help us better understand your use of the Services, we may use third-party web analytics on our Services, such as Google Analytics. The information collected by this technology will be disclosed to or collected directly by these service providers, who use the information to evaluate our users’ use of the Services. We also use Google Analytics as described in the following section. To prevent Google Analytics from collecting or using your information, you may install the Google Analytics Opt-Out Browser add-on.
When accessing the Services from a mobile application you may also receive tailored in-application advertisements. Each operating system: iOS, Android and Windows Phone provides its own instructions on how to prevent the delivery of tailored in-application advertisements. You may review the support materials and/or the privacy settings for the respective operating systems in order to opt-out of tailored in-application advertisements. For any other devices and/or operating systems, please visit the privacy settings for the applicable device or operating system or contact the applicable platform operator. The advertisement are a part of the application experience and you can at anytime notify us at to control the advertisements that you are seeing.
5. Choices about how we use and disclose your information:
6. Communication choices:
When you sign up for an account, you are opting in to receive emails/SMS and push notifications from Mine partnered venues, businesses, and Hammock itself. You can log in to manage your communication preferences and follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative policy, service policy, or legal policy from Hammock.
7. Reviewing, changing or deleting information
If you would like to review, change or delete personal information we have collected from you, or permanently delete your account, please send us an email at and our team will guide you through the process. You have control over the information that we store about you and at all times we make sure that we will assist you with any queries regarding data use, handling and management.
8. Accessing & correcting your personal information
We will take reasonable steps to accurately record the personal information that you provide to us and any subsequent updates. We encourage you to review, update, and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirement. Your right to review, update, correct, and delete your personal information may be limited, subject to the law of your jurisdiction:
9. Security: How we protect your information
We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The third-party service providers with respect to payment gateway and payment processing are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers).
We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your Hammock account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.
10. Permissible age
The Services are not intended for users under the age of 18, unless permitted under applicable local laws (Permissible Age). We do not knowingly collect any personal information from users or market to or solicit information from anyone under the Permissible Age. If we become aware that a person submitting personal information is under the Permissible Age, we will delete the account and any related information as soon as possible. If you believe we might have any information from or about a user under the Permissible Age, please contact us at
11. Third party links and services
12. EU privacy/data protection rights
EU General Data Protection Regulation (GDPR) has provided the below rights to the EU residents: • Right to information – including contact details to the DPO, the purposes for processing Personal Information and the rights of the individual.
You also have the right to lodge a complaint with the Information Commissioner’s Office, which is the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, be grateful if you would contact us in the first instance so we can endeavour to deal with your concerns direct.
If you wish to exercise any of these rights, please contact us at firstname.lastname@example.org.
To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
13. Data retention and account termination
14. Contact us